Terms of Service

1. Acceptance of Terms

By accessing our website, interacting with our digital advertisements, or submitting a service/estimate request to Luminous 911 Electric, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our site or submit your information.

2. Services and Estimator Disclaimer

Luminous 911 Electric provides residential and commercial electrical contracting services in the State of California. The "Price Estimator" tool available on our website is for informational and ballpark estimation purposes only. It does not constitute a binding contract or a final price guarantee. All final pricing, scope of work, and timelines must be verified and confirmed by a licensed technician during a physical on-site inspection.

3. SMS Communications (A2P 10DLC Compliance)

By providing your phone number through our contact forms, estimator tools, or Meta Lead Advertisements, you explicitly consent to receive SMS and MMS text messages from Luminous 911 Electric regarding your service request, appointment logistics, and promotional offers. You acknowledge and agree to the following terms regarding SMS communications:

• Opt-In: Consent to receive text messages is not a condition of purchasing any goods or services.
• Opt-Out: You may opt-out of receiving SMS messages at any time by replying STOP to any message you receive. After sending STOP, we will send one final confirmation message and will cease further text communication unless you re-subscribe.
• Help: For assistance, reply HELP to any text message, or call us at (818) 426-9936.
• Rates: Standard message and data rates may apply from your wireless carrier.
• Frequency: Message frequency will vary based on your active service requests and appointments.
• Data Protection: As stated in our Privacy Policy, mobile information, including originator opt-in data and consent, will NOT be sold, shared, or distributed to any third parties or affiliates for their marketing or promotional purposes.

4. Limitation of Liability

To the fullest extent permitted by applicable law, Luminous 911 Electric shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, our website or interactive estimator tools.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Los Angeles County, California.

6. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the updated Terms on this website. Your continued use of the website and services after any such changes constitutes your acceptance of the new Terms.

7. Contact Us

If you have any questions about these Terms, please contact us:

• Legal Entity: Luminous 911 Inc.
• Address: 9842 Milburn Dr, Sun Valley, CA 91352
• Phone: (818) 426-9936
• Email: info@luminous911.com